
In this article
An email from American Express landed in my inbox this morning, and it is the one many of us have been half-expecting. From 1 January 2028, UK Platinum cardholders will no longer get unlimited Priority Pass lounge access as standard. Instead you get 20 free visits a year - unless you put £30,000 on the card in the previous calendar year. Amex lists the lounges in this benefit on its Global Lounge Collection page.
Nothing changes for 2026 or 2027. But the spend that decides your 2028 access starts counting on 1 January 2027 - so this is worth thinking about now, not in 13 months.

The email UK Platinum cardholders received on 3 November 2026 (image: American Express)
AT A GLANCE
What
Amex Platinum (UK) Priority Pass access is capped at 20 free visits a year from 2028, unless you spend £30,000 in the year before
Who it's for
UK Amex Platinum cardholders who use Priority Pass lounges a lot
Cost / value
£30,000 eligible spend a year (about £2,500 a month) to keep unlimited access plus one guest
Deadline
Starts 1 January 2028 - spend counting starts 1 January 2027

What is changing with Amex Platinum Priority Pass access
WHAT // From 1 January 2028, your Priority Pass access as a UK Platinum cardholder depends on how much you spent on your Platinum Card Account in the previous calendar year:
Spend £30,000 or more in eligible purchases: the main cardholder and any Platinum supplementary cardholders get unlimited Priority Pass visits for the next calendar year, plus one guest (standard guest policy applies).
Spend less than £30,000: the main cardholder gets 20 free visits a year, plus 10 visits for each Platinum supplementary cardholder.

20 free visits, or unlimited with £30,000 spend (image: American Express)
The first spend year is 2027. Hit £30,000 in 2027 and you keep unlimited access through 2028. Then it resets: 2028 spend decides 2029, and so on.

Your 2027 spend decides your 2028 access (image: American Express)
Spend from supplementary cardholders counts towards the £30,000. Interest, annual fees, other fees and cash-equivalent transactions do not count, and refunds and credits are taken off your total.
WHY IT MATTERS // Unlimited Priority Pass for you and a guest has been one of the main reasons to pay the £650 Platinum fee. For most people, 20 visits a year will still be plenty. But if you fly often, or you rely on the second Priority Pass card for a partner, this is a real cut - and £30,000 a year is a lot of spending to put on one charge card.
What is not changing:
You keep your current Priority Pass access through 2026 and 2027.
The change is only for Priority Pass. Amex says access to the other lounges in the Global Lounge Collection - including Centurion Lounges, Plaza Premium lounges and Eurostar Business Premier lounges - is not affected.
Your Priority Pass pre-book entitlements are not affected. Amex says you have 8 free pre-book entitlements per calendar year between 1 January 2026 and 31 December 2027 (I wrote about pre-booking lounges with Amex Platinum here).
For the full picture of what the card gets you today, see my Amex Platinum UK lounge access guide.

Priority Pass lounges are the only part of the Amex Platinum lounge benefit to change (illustrative image)

What the email does not tell you
The email is clear on the headline numbers, but it leaves some questions open. I want to be honest about what we don't know yet:
Business Platinum. The email talks about "UK Platinum Cardmembers" and the "Platinum Card Account". It does not mention the American Express Business Platinum card, and I have not seen Amex confirm either way. I hold Business Platinum myself, so I will update this post when I know.
Guests on the capped version. The £30,000 tier says "plus one guest". The email does not say whether a guest is still free on the 20-visit version, or whether a guest uses up one of your 20 visits.
Visit 21. It does not say what happens when you use all 20 visits - for example, whether Priority Pass then charges you per visit.
Pre-book after 2027. The 8 pre-book entitlements are confirmed for 2026 and 2027 only.
Amex says it will contact cardholders again during 2027 with more detail. I will update this piece when that happens.

Is £30,000 of spend worth chasing?
£30,000 a year is £2,500 a month, every month. For most households that means putting almost everything through the Platinum card - and Amex is not accepted everywhere.
The question to ask is simple: how many Priority Pass visits do you actually use? One return trip with a lounge at each end is two visits. Twenty visits covers ten return trips a year for the main cardholder, and a Platinum supplementary card adds ten more. If you are below that, the cap changes nothing for you and you should not move spend just to protect a benefit you don't use.
If you are above it, think about where your spend earns the most. Platinum earns Membership Rewards points, which transfer to Avios and Virgin Points - but a business card or a co-brand card might earn more on the same spend. My best Avios-earning credit cards guide compares them. The lounge membership value calculator will help you put a number on your own lounge use.
And as Amex says itself, your spending should reflect your normal needs. Never spend more than you would anyway just to hit a threshold.
💡 WHAT TO ACTUALLY DO
Count your Priority Pass visits for 2026. Your Priority Pass app shows your visit history. If you are well under 20, relax.
If you are over 20, decide before 1 January 2027 whether you can realistically put £30,000 on Platinum in 2027 - because that year decides 2028.
Track your progress on your monthly statements or in the Amex app. And remember Centurion and Plaza Premium lounges are not capped.

My take
I'm not surprised. Amex has already capped Priority Pass on Platinum cards in other European markets - France moved to 15 visits per card in February 2026 - so the UK was always likely to follow. Priority Pass lounges have also become busier, and an unlimited benefit shared by two cardholders and two guests is expensive to run.
What I do like is that Amex has given us more than a year of notice, a clear number, and a way to keep the old benefit by spending. The French version had no such route back to unlimited access that I am aware of.
What I don't like is the direction. In July 2026 Amex cut Centurion Lounge guests from two to one, and now Priority Pass gets a cap. The £650 fee has not gone down. Each change is small, but together they make Platinum less of a no-brainer for the casual traveller - and more of a card for people who put serious spend through it.
For me, the bigger point is this: Amex is starting to pay its heaviest spenders more and everyone else less. That's the US model, and I expect more of it.

My verdict
If you use fewer than 20 Priority Pass visits a year, this changes almost nothing for you - and Centurion and Plaza Premium lounges stay as they are. If you are a heavy lounge user, start planning now, because your 2027 spend decides your 2028 access.
Don't chase £30,000 for the sake of it. Work out what your lounge visits are worth to you, compare that with what the same spend would earn on another card, and decide from there. I'll update this piece when Amex confirms what happens to Business Platinum and to guests on the capped version. You can also follow along on Instagram.
Thinking about getting Platinum anyway? You still have two full years of unlimited Priority Pass before the change. See the current Amex Platinum welcome offer here - or, if you run a business, see the Amex business card offers.
🧰 USEFUL TOOLS & GUIDES
Have your say
Will the 20-visit Priority Pass cap change how you use your Amex Platinum?
Trivia: which of these lounge types is NOT affected by the 2028 Amex Platinum change?
That's all from me for now. Any questions, just hit reply - I read every email.
Safe travels,
Jack
✈️ NEW TO SMART WITH POINTS?
Welcome aboard. We help UK travellers turn everyday spending into flights and hotel stays - honestly, and with the numbers to back it up. New to all this? Start with our beginner's guide to collecting points and miles, then have a look at the best Avios-earning credit cards in the UK.
Some links above are referral or affiliate links. If you use them, Smart With Points may earn a commission or bonus at no extra cost to you - it helps keep the newsletter free. Points and miles values are our own estimates and can change; always check current terms before you commit.

